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10 Ways to Transform Your Business by Embracing Flexible Work^2012 Sales Management Insights^2012 Sales Performance Optimization Study^3 Steps to Drive Service Performance Improvements^4 Questions Every Sales Manager Needs to Ask About Audio Conferencing^5 Tips for Setting Up an Effective Video Conference Policy^7 Smart Tips for Choosing an Audio Conferencing Solution^7 Tips for an Effective Video Conferencing Policy^7 Vital Tips for Video Meeting Sales Success^Bring Your Own Device (BYOD): Hot or Not?^Citrix Online Named a Leader in Web Conferencing^Creating Presentations that Pursuade ^Driving IT help desk efficiency with customer-centric remote support^Five Myths about IT as a Service — Don’t Be Fooled^GoToAssist Corporate Fact Sheet^GoToAssist Corporate FastChat Fact Sheet^GoToAssist Security White Paper^How to Boost Your Sales Success in a Stagnant Economy^How to Build Teams That Get Things Done: A Case Study^How to Build Teams That Get Things Done: Operations Essentials^How To Build Teams that Get Things Done: Planning Ahead^How to Cost Effectively Conduct Global Business^How to Create The Best Video Chat Experience^How to Develop a Social Learning Lab^How to Leverage Social Media with Real-Time Collaboration Tools^How to Look Your Best in Video Chats^Learning Industry Trends for 2012^Learning on the Move^Next Level Service Desk Strategies^Online Video Meetings: Success in 9 Steps^Reducing Presenteeism: At Work--But Out of it^Remote Support: Fast Just Got Faster!^Support Manager Part III: Skills Training vs. Smile Training^The 5 Signs You're Paying Too Much for Audio Conferencing^The Business Transition from Room-Based to Desktop Video Conferencing^The Dos and Don'ts of Valentine's Day Video Chats^The Future of Online Video Meetings^The New Formula for Generating High Quality Leads^The Strategies and Payoffs of Streamlining and Analyzing Webinar Data^The Top 12 Trends for Inside Sales in 2012^The When and When Not To Guide for Video Conferencing^Tops Tips for a Great Video Meeting^What's Working in Small Business Webinars^Work: It's a Thing You Do, Not a Place You Go^Workshifting Benefits: The Bottom Line^[infographic] If Don Draper Worked Today: A 1962 vs. 2012 Workplace

Papers & Reports

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Virtual Meetings of the Minds

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Read Fortune magazine's article about boosting the efficiency—and creativity—of companies around the world with web-based video conferencing tools, such as GoToMeeting with HDFaces.

7 Smart Tips for Choosing an Audio Conferencing Solution

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Saving money on audio conferencing is about knowing what features you need and use. These tips will help you evaluate your audio needs and the characteristics of a quality  provider.

4 Questions Every Sales Manager Needs to Ask About Audio Conferencing

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Sales managers know audio conferencing is essential to sales productivity but rarely have time or know-how to manage usage properly. These tips demonstrate how to  use audio conferencing most efficiently.

10 Ways to Transform Your Business by Embracing Flexible Work

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The era of flexible work is here. These 10 tips will help you decide where your business needs to improve in terms of flexibility, agility and business continuity.

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Achieving Productive Work in the Cloud

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Reshape and Unify Your Distributed Company

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Building a Positive Company Culture

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Transforming an Unproductive Worker to a Star Employee

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3 IT Myths about Video Conferencing

The technological truth about video conferencing

Webinars

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Thursday, May 31

Hands on with Twitter: Engaging Before, During and After Your Webinar

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Thursday, May 24

The Online Coach – 10 tips for developing people when working remotely

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Thursday, May 24

Using video in the recruitment process

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Thursday, May 24

Managing Support Performance: Metrics or Motivation?

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